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Cybersecurity investments like SOC monitoring, awareness training, Red Team assessments, and incident response deliver far more than technology. For multifamily and CRE owners and operators, the real value is confidence that risks are being identified, validated, and addressed before they disrupt property operations, impact residents or tenants, or become costly business problems.

Tracey Bowers joins InCREdible Leaders — a leadership podcast — to talk about women in multifamily leadership and multifamily property management, tracing a career from leasing apartments in the late '80s to co-founding Gallery, with stops at The Worthing Companies, GreyStar, and RangeWater along the way.

Commercial real estate continues to become more technology-driven every year. In 2026, CRE organizations are managing increasingly complex environments that include cloud platforms, smart-building technology, IoT devices, tenant experience applications, access control systems, surveillance infrastructure, building automation systems, and hybrid work solutions.

Jackie Ware, CEO of Pegasus Residential, joins InCREdible Leaders to talk leadership in multifamily property management, building a people-first company culture, and how she went from aspiring horse trainer to running a portfolio of 215+ properties and 50,000 units.

Multifamily technology has become significantly more complex over the past decade. Owners and operators now manage everything from corporate IT infrastructure and cybersecurity programs to smart building technologies, resident platforms, access control systems, and property-wide connectivity.

Regular incident response tabletop exercises help CRE companies find gaps, improve response readiness, and strengthen operational resilience before a real incident occurs. By practicing in advance, organizations reduce risk, limit downtime, and protect tenant trust and business continuity.