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Is Property Technology Making Multifamily Organizations More Susceptible to Cyber–Attacks?

As multifamily organizations continue to incorporate more technology and internet-connected devices into their properties, the importance of cyber security procedures and processes cannot be overstated. With the proliferation of the Internet of Things (IoT) and smart home devices, multifamily organizations are facing a greater risk of cyber-attacks and data breaches.

Protecting Property Technology


Multifamily communities and properties are increasingly being outfitted with advanced technology, including building automation systems, access control systems, and other internet-connected devices. While these technologies can improve efficiency, they also create new vulnerabilities. Without proper cyber security procedures and processes in place, hackers can exploit these vulnerabilities to gain access to sensitive data, cause harm to the residents, or damage to the property.


To protect property technology, multifamily organizations must implement a system of best practices for each property to follow. Conducting regular vulnerability assessments to identify potential weaknesses in their systems is a great place to start. The cyber security experts on the 5Q Cyber team have the tools and expertise to perform comprehensive audits of properties’ technology infrastructure. To learn more about this service, reach out to us here.


In addition to vulnerability assessments, multifamily organizations should also establish policies and procedures for managing access to their systems. This can involve requiring strong passwords and multi-factor authentication for all users, as well as limiting access to sensitive data to only those who need it. Organizations should also implement firewalls, intrusion detection systems, and other network security measures to protect against unauthorized access.


Securing the Internet of Things


The Internet of Things (IoT) has exploded in popularity in recent years, with smart home devices like thermostats, lighting systems, and door locks becoming increasingly common in multifamily properties. While these devices can improve the tenant experience, they also create new risks for cyber-attacks.

To secure IoT devices, multifamily organizations should ensure that all devices are configured securely, with strong passwords and up-to-date firmware. It is also vital to limit the number of devices that are connected to their networks, and only allow devices that have been vetted for security.


Additionally, multifamily organizations should establish policies for managing IoT devices. This can involve monitoring for unusual network traffic or suspicious behavior from IoT devices, and immediately disconnecting any devices that show signs of compromise. Organizations should also consider implementing network segmentation, which involves separating IoT devices from other parts of the network to limit the potential damage that could be caused by a cyber-attack.

As multifamily properties continue to incorporate more technology and IoT devices, cyber security procedures and processes are more important than ever. By implementing best practices for protecting property technology and securing the Internet of Things, multifamily organizations can reduce the risk of cyber-attacks and data breaches.


After best practices and cyber policies are put into place, it is just as vital to monitor and perform regular audits of those policies and procedures to be sure they are up to date with the latest cyber threats. As technology continues to evolve, so do cyber threats, and so must cyber procedures. 5Q can help your multifamily organization discover vulnerabilities, remediate them, build cyber policies, as well as monitor your cyber strategy and network. To learn more about how 5Q’s cyber security experts can secure your properties, visit 5qcloud.com/5q-cyber or Contact Us by filling out the form here.

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